beBit TECH · Give your brand a brain that sees every customer

01SEE

ONE ID, THE FOUNDATION

Messy data in. One customer out.

Your customer is scattered across your systems and tools, under different names. One ID resolves every record into a single identity with its own assigned ID, automatically.

FRAGMENTED TODAY · ACROSS YOUR SYSTEMS AND TOOLS

Online store ordersO-DATA

Retail POS receiptsO-DATA

Loyalty & membershipO-DATA

Browsing & app eventsX-DATA

Chat labels & tagsX-DATA

Operations & ERPO-DATA

SAME PERSON · 3 BRANDS

JasonBrand A

📱 ···4850✉ jason.l@gmail

Jason W.Brand B

✉ jlim@work.co📱 ···4850

JASONBrand C

#8841📱 ···4850

Three records, different emails, one shared phone. One ID resolves them into one identity.

OmniSegment MATCH · MERGE · RESOLVE

IN YOUR ACCOUNT · NEVER A BLACK BOX

CUSTOMER 360 One ID

JasonOne profile · every signal

LOYAL

ONE ID ASSIGNED#OS-820417

Lifetime value$6,340

Brands shopped3 of 3

Last purchaseIn store · 5 days ago

Best channel & timeWhatsApp · Fri 8pm

NASLD · Active Label · In-store VIP Predicted next · 26 Jun

02DECIDE

CORE AI · THREE DECISIONS, PER PERSON

The brain decides. Per person, not per blast.

Who to reach, what they see, and when and where to say it. Three AI decisions your team stops making by hand.

AI Segmentation

Ask for an audience in plain words. No rule-building, no SQL, no data team.

AI Recommendation

Same campaign, a different storefront for everyone. Their products, their reasons.

AI Sending

The best channel and the best moment, chosen per person, not per campaign.

LTV top 10% Last seen in store · 5d

2,847people in this segment match RFM: at risk High purchase power

WHY browsed the satin set twice

Aisyahbrowsed twice this week

WHY size 42 · repeat runner

Jasonsize 42 · repeat buyer

WHY cart still open · payday Friday

Feliciacart abandoned · payday soon

Picked for Aisyah

The satin set she browsed

from her browse history, not the catalog

Picked for Jason

New drop, in his size

42 in stock · his brand, third pair

Picked for Felicia

Her cart + the bundle

timed to her payday, not our promo calendar

…and 248,000 more members, each seeing their own storefront. By AI, not by hand.

JasonGold · answers WhatsApp on Friday nights

AI SENDING · DECIDES THE CHANNEL AND THE MOMENT, PER PERSON

WhatsApp · Fri 8pm

LINE

Email SMS App push

Jason, your usual size just landed in the flagship store. Held for you till Sunday, with member pricing.

One campaign, one message per person. 1,411 others each get their own channel and their own moment.

03ACT

OMO · ONLINE MERGE OFFLINE

The journey doesn't end online. It ends in your store.

Your customer does not live in one channel, and neither should her journey. OmniSegment stitches what she does online to what she buys in store, one thread, one One ID: the cart she abandons on your website closes at your POS three days later, and the brain sees both sides. OMO, online-merge-offline, is the practice beBit TECH built its name on.

Mei LingGold member · 1.8 km from your flagship store

ONE JOURNEY

ONLINE

Leaves the online store$220 in her cart · browsed the same set 4 times

The brain reads her history3 of her last 4 purchases happened in store

AI SENDING · DECIDES THE CHANNEL AND THE MOMENT

WhatsApp · today 12:58 ~~Email~~ · she ignores blasts ~~Push~~ · app deleted

ONLINE

WhatsApp, not another email"Your set is held at the flagship store till Sunday, plus a $15 in-store voucher"

OFFLINE

She scans her member QR in storeSaturday 4:12pm · POS joins the same One ID

OFFLINE

Buys in store · $268Journey stops. No leftover reminder emails.

THE INTELLIGENCE

BEHIND THE BRAIN

Smarter, because it sees what others can't.

Most marketing tools only see half your customer. Ours runs on the whole one: who they are, what they buy, and what they do, online and in store.

Sees every customer

One ID stitches e-commerce, retail POS and loyalty into a single profile: O-Data (who they are, what they bought) plus X-Data (what they do, captured live).

Decides in real time

Core AI picks the audience (AI Segmentation), the content (AI Recommendation), and the channel and moment (AI Sending), per person.

Acts on every channel

WhatsApp, email, LINE, SMS, web and in-store touchpoints, orchestrated as one journey, not separate blasts.

WHAT A BRAIN WITH CONTEXT CAN DO

WEATHER-AWARE JOURNEYS

Sell before the storm.

It watches the forecast per delivery zone and moves first: rain coming means delivery offers go out before it pours.

KL · 26°storms from 3pm

Daily Brew Coffee → Feliciasent 12:58 · before the rain

Storm rolling into KL this afternoon. Your usual latte order delivered, delivery fee on us until 8pm.

AI Sending picked WhatsApp · 12:58, before it pours

ASK THE BRAIN · CONVERSATIONAL AI

Plain words, both ends.

Shoppers can already ask your storefront for what they want in natural language, and every chat becomes X-Data the brain learns from. See it working, with the rest of the platform, section by section.

See it on the platform page

Join the waitlist The brain is live today. Chat-commanding it (AGENTBIT) is launching soon.

WHY BEBIT

NOT A TYPICAL SAAS COMPANY

More than software. Your extended strategy team.

beBit TECH pairs enterprise software with a consultant's mindset, and it shows. We bring the strategy, the blueprints and the reviews, and work alongside your team while they run the platform, so the capability and the wins compound in-house.

beBit TECH is Asia's leading technology company. We combine extensive customer experience expertise with innovative, user-focused technology to deliver a comprehensive solution that encompasses consulting, SaaS, and data analytics for digital transformation (DX) and customer experience (CX). Our offering features advanced digital strategies, valuable customer success insights, and our no-code AI customer data platform (CDP). OmniSegment carries that exact DNA: every account comes with strategy, blueprints, and consultants alongside, while your team stays firmly in the driver's seat.

25 yrsof customer-experience consulting across Japan, Taiwan and SEA

#1OmniSegment became Taiwan's top marketing-automation tool within three years

1We set up your brain

Data connected, One ID resolved, first journeys live. We carry the technical lift, so your team starts from working, not from zero.

2We strategise with you

Journey blueprints, segment ideas, quarterly strategy reviews. Your team runs the campaigns; we bring the plan and the second opinion.

3You build the capability

Your data, your account, your team's growing skill. The asset and the know-how stay in-house, never a black box.

Give your brand a brain that sees every customer.

Most marketing tools only see half your customer. Ours sees all of them.